Updated January 2026 · LGPD Compliant

Aaa345 Privacy Policy – Your Data Protected under the LGPD

The aaa345 handles your data responsibly and transparently. This policy explains in plain language what information we collect, why we collect it, how we use it, and what your rights are as a data subject. No complicated language, no fine print.

Last updated: January 2026
Act No. 13,709/2018 (LGPD)
30-Second Summary
Your data is used solely to operate and improve the services of the aaa345.
We never sell or rent your data to third parties for commercial purposes.
All financial transactions — Pix, boleto, card — are encrypted with 256-bit SSL.
You can access, correct, or delete your data at any time.
Contact our DPO at privacidade@aaa345.net.

How aaa345 Protects Your Data

Six pillars that summarize the Platform's approach to privacy.

End-to-End Encryption

All connections to aaa345 use 256-bit SSL — the same standard used by Brazil's major digital banks. This covers registration, login, Pix deposits, withdrawals, support chat, and every other entry point on the Platform. Your data is never transmitted in plain text.

Minimum and Necessary Data Collection

The aaa345 collects only the data strictly necessary to provide the service, verify your identity, and comply with legal obligations. We do not ask for information we don't need — and we don't retain data beyond the period required for each purpose set out in this policy.

Your Data Is Never Sold

The aaa345 does not sell, rent, assign, or trade your personal data with third parties for any purpose. Data may be shared with operational partners — such as Pix and Mercado Pago payment processors — only to the extent necessary to complete a transaction, under a confidentiality agreement.

Active LGPD Compliance

This policy was written to comply with the General Data Protection Law (Lei nº 13.709/2018). The aaa345 has a designated Data Protection Officer (DPO), internal periodic review processes, and responds to data subject requests within the timeframes required by law.

You Control Your Data

As a data subject, you have the right to access, correct, port, and request the deletion of your data at any time. The aaa345 responds to these requests within 15 business days, as required by the LGPD. The direct channel is privacidade@aaa345.net.

Communications with Opt-Out Option

The aaa345 may send emails and notifications about your account, confirmed bets, promotions, and Platform updates. You can opt out of marketing communications at any time through the account panel or via the unsubscribe link in any message — no hassle required.

This Privacy Policy describes how the aaa345 ("Platform", "we") collects, uses, stores, and protects the personal data of anyone who accesses aaa345.net and uses our services. By registering or using any feature of the Platform, you agree to the practices described here. If you have any questions, please contact us before proceeding.

1. Data Controller

For the purposes of the Lei Geral de Proteção de Dados (LGPD, Law No. 13,709/2018), the controller responsible for processing the personal data collected by the Platform is the aaa345, operator of the aaa345.net website and official app.

The Data Protection Officer (DPO) of aaa345 is the official point of contact for all matters related to the processing of personal data and the exercise of rights under the LGPD. The direct channel to the DPO is privacidade@aaa345.net, with a response time of up to 15 business days.

2. What Data We Collect

2.1 Data You Provide

During registration and normal use of the Platform, the aaa345 collects the following categories of data provided directly by you:

  • Identification data: full name, CPF, date of birth, RG or CNH number (required as part of the KYC verification process);
  • Contact details: email address, Brazilian mobile number, residential address;
  • Financial data: Pix key, bank account details (Nubank, Itaú, Bradesco, Banco do Brasil, or another institution), credit or debit card information (processed by PCI-DSS certified partners, not stored in full on the aaa345);
  • Identity documents: photos of national ID, driver's license, or passport, and a selfie from the holder, submitted during the KYC process;
  • Proof of address: document submitted for address verification.

2.2 Data Generated by Platform Usage

In addition to data you provide directly, the aaa345 automatically collects information about how you use the Platform:

  • IP address, approximate location (city/state), and device type;
  • Browser used, operating system, and app version;
  • Betting history, games accessed, gaming sessions, and results;
  • Deposit and withdrawal history, including payment method and amounts;
  • Support interactions: chat conversations, exchanged emails, and open tickets;
  • Browsing behavior within the Platform: pages visited, session duration, clicks on promotions.

The aaa345 does not collect sensitive data categories such as racial origin, religious beliefs, health data, or biometrics — except for the selfie required during the KYC process solely for identity verification, which is not used for facial recognition or any other purpose.

3. How We Use Your Data

The data collected by the aaa345 are used exclusively for the following purposes:

Purpose Data Used Type
Account creation and management Full name, CPF, email, phone number, password Essential
Identity verification (KYC) ID document, selfie, proof of address Essential
Processing deposits and withdrawals Pix key, bank details, transaction amount Essential
Fraud and money laundering prevention CPF, IP address, financial history, betting patterns Essential
Customer Support Name, email, account history, chat Essential
Compliance with legal and tax obligations CPF, financial data, transaction history Essential
Promotion and communication personalization Betting history, favorite games, location Optional
Product improvement and behavior analysis Browsing data, session duration, clicks Optional

Purposes marked as "Essential" are required for the Platform to function. Without this data, it is not possible to create an account, process payments, or meet legal requirements. "Optional" purposes depend on your consent and can be withdrawn at any time through your account dashboard or by emailing privacidade@aaa345.net.

4. Legal Bases for Processing (LGPD)

The LGPD requires every processing of personal data to have a specific legal basis. The aaa345 processes your data based on the following legal grounds set out in Article 7 of Lei nº 13.709/2018:

  • Performance of a contract (Art. 7, V): processing required to deliver the services you contracted when creating an account — including bet processing, deposits, and withdrawals;
  • Compliance with a legal or regulatory obligation (art. 7, II): identity verification (KYC), anti-money laundering (AML) compliance, and reporting to tax authorities, as required by current Brazilian legislation;
  • Legitimate interest (art. 7, IX): fraud prevention, Platform security, and behavior analysis for product improvement — always respecting your rights and reasonable expectations;
  • Consent (Art. 7, I): sending marketing communications, personalizing promotions, and using non-essential cookies — all revocable at any time without affecting your access to other services.

When processing is based on consent, withdrawal is always free and available at any time. Revoking consent for marketing communications does not affect your access to Sports Betting, the casino, or any other service on the aaa345.

5. Data Sharing with Third Parties

The aaa345 does not sell, rent, or trade personal data. Sharing only occurs in the situations below, always with appropriate safeguards:

5.1 Operational Partners

To process payments, the aaa345 shares the minimum necessary data with partners such as Pix processors, PicPay, Mercado Pago, credit and debit card operators, and partner financial institutions (Nubank, Itaú, Bradesco, Banco do Brasil, among others). These partners act as data processors under contract and are subject to the same LGPD data protection obligations.

5.2 Game and Casino Providers

Live casino games, slots, and other formats are provided by licensed suppliers. To ensure game integrity and verify identities in regulated environments, minimal data may be shared with these providers, always under a confidentiality agreement and limited to what is necessary for operations.

5.3 Competent Authorities

The aaa345 may be legally required to share data with government authorities, regulators, criminal investigation bodies, or the judiciary when mandated by court order, applicable regulation, or financial crime investigation. In such cases, only the data specifically requested is shared.

5.4 Auditors and Consultants

Security, compliance, and performance audits may involve controlled access to data by external auditors or legal consultants, always under a confidentiality agreement and with access restricted to the minimum necessary for each audit.

The aaa345 never shares data with third-party marketing companies, data brokers, social media platforms, or any entity for advertising purposes without your explicit consent.

6. Cookies and Tracking Technologies

The aaa345 uses cookies and similar technologies to ensure the Platform functions correctly, improve the user experience, and — with your consent — personalize content and analyze usage behavior.

6.1 Types of Cookies Used

  • Essential cookies: required for the Platform to function properly — login session, language preferences, form security. They cannot be disabled without affecting the site's functionality;
  • Performance cookies: collect anonymous data about how you use the aaa345 — which pages you visit, how long you spend in each section, where errors occur. Used to improve the Platform;
  • Functionality cookies: remember preferences such as notification settings, favorite sports, and preferred app layout;
  • Analytical cookies: with your consent, enable more detailed behavioral analysis to personalize promotions and game recommendations.

6.2 How to Manage Cookies

You can manage your cookie preferences at any time through the consent banner displayed on your first visit to the site, or through your browser settings. Disabling non-essential cookies does not affect your access to Sports Betting, casino, or any other service on the aaa345.

7. Data Storage and Security

The personal data collected by aaa345 are stored on protected servers, with the following security measures in place:

  • Encryption in transit: 256-bit SSL/TLS on all connections between your device and the servers of the aaa345;
  • Encryption at rest: sensitive data — identity documents, financial data, passwords (stored as irreversible hashes) — is encrypted on our servers;
  • Access control: only employees and systems with a proven operational need have access to personal data, with access logs maintained and permissions reviewed periodically;
  • Continuous monitoring: intrusion detection systems, anomalous behavior analysis, and automatic security alerts operate 24 hours a day;
  • Penetration testing: periodic vulnerability assessments carried out by specialized security teams.

In the event of a security incident affecting personal data, the aaa345 will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes set out in the LGPD — generally within 72 hours of the incident being confirmed.

8. Data Retention

The aaa345 retains personal data only for as long as necessary for each specific purpose or for the minimum period required by law:

  • Active account data: retained for the full duration of the account and for up to 5 years after closure, in accordance with Brazilian tax and regulatory obligations;
  • Financial records: deposit, withdrawal, and betting history retained for a minimum of 5 years, as required by the Conselho de Controle de Atividades Financeiras (COAF) and the Receita Federal;
  • KYC documents: retained for the same period as account data, for potential verification by competent authorities;
  • Browsing data and analytical cookies: retained for up to 13 months;
  • Support history: chat conversations and tickets retained for up to 3 years for reference in disputes or complaints.

Once the applicable retention period expires, data is anonymized or securely and irreversibly deleted. A deletion request from a data subject may be fulfilled before that deadline when no legal obligation requires the data to be retained.

9. Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights that aaa345 is fully committed to upholding. See each one below:

I
Right of Access

Request confirmation that aaa345 processes your data and obtain a complete copy of the information stored about you.

II
Right to Correction

Request the update or correction of incomplete, inaccurate, or outdated data. Account registration data can be updated directly from the account dashboard or through support.

III
Right to Anonymization or Blocking

Request that unnecessary or excessive data be anonymized or blocked, where there is no legal basis for keeping it actively.

IV
Right to Deletion

Request the deletion of your data processed on the basis of consent, after account closure. Data retained under a legal obligation cannot be deleted before the legally required period expires.

V
Right to Data Portability

Request the transfer of your personal data to another controller in a structured, machine-readable format, in accordance with ANPD regulations.

VI
Right to Information about Sharing

Know which public and private entities aaa345 has shared or may share your data, and the purpose behind each instance of sharing.

VII
Right to Withdraw Consent

Revoke consents previously granted — such as marketing communications or analytics cookies — at any time, at no cost and without affecting your access to the core services of aaa345.

VIII
Right to Object

Object to the processing of data carried out on the basis of legitimate interest, where valid grounds exist for doing so, with the aaa345 justify the continuation or discontinuation of the processing.

IX
Right to Lodge a Complaint with the ANPD

If you believe that aaa345 did not adequately handle your request, you may file a complaint with the National Data Protection Authority (ANPD) for review.

To exercise any of the rights listed above, contact the DPO of the aaa345 by email privacidade@aaa345.net. We respond within 15 business days as required by the LGPD. Please provide your full name, CPF, and a description of the right you wish to exercise.

10. International Data Transfers

Some technology providers and gaming platform partners of the aaa345 may process data on servers located outside Brazil. When this occurs, the aaa345 ensures that international transfers are carried out in compliance with Chapter V of the LGPD, through one of the following safeguards:

  • Transfer to countries offering a level of data protection equivalent to that established by the LGPD, as determined by the ANPD;
  • Standard contractual clauses that establish obligations equivalent to those of the LGPD for the recipient of the data;
  • International certifications recognized as adequate by the ANPD.

The aaa345 maintains an up-to-date record of all international data transfer flows and makes this information available upon request to the DPO.

11. Minors

The aaa345 is a platform intended exclusively for users aged 18 and over. The intentional collection of personal data from minors under 18 is strictly prohibited and violates the Platform's Terms and Conditions.

Registration requires a CPF and date of birth, and the system automatically blocks sign-up attempts by minors. The KYC verification process (document + selfie) adds a human verification layer before the first withdrawal.

If the aaa345 identify that data from a user under 18 has been inadvertently collected, that data will be immediately deleted and the account closed, with any real balance returned to the duly identified legal guardian. To report a case, contact us at privacidade@aaa345.net.

12. Changes to This Policy

The aaa345 may update this Privacy Policy periodically to reflect changes in services, legislation, or internal data protection practices. Significant changes are communicated at least 7 days in advance by email and in-app notification.

The date of the last update is shown at the top of this page. Previous versions of the Policy are archived and may be requested from the DPO by email. Continued use of the Platform after an updated version takes effect constitutes acceptance of the new practices described.

We recommend reviewing this page periodically, especially before providing new data or changing your account's privacy settings.

13. DPO Contact and Privacy Channels

For any questions regarding this Privacy Policy or the exercise of your rights as a data subject, please use the following contact channels:

  • DPO email: privacidade@aaa345.net — response time of up to 15 business days;
  • General email: contato@aaa345.net — for general questions about your account and services;
  • Live chat: available 24 hours a day on the website and app, in Portuguese, for immediate operational questions.

When reaching out about privacy, please provide your full name, registered CPF, and a clear description of your request. This speeds up the process and ensures the DPO has the information needed to handle your request correctly within the legal deadline.

Documents Related to Your Protection at aaa345

This Privacy Policy is part of a set of documents that define how the aaa345 operates and how you are protected as a customer. The documents below supplement the information described here and together form the foundation of the relationship between the Platform and you.

If you have questions about anything, remember: the aaa345 is available 24 hours a day via chat in English, and the DPO responds to emails within 15 business days.

Frequently Asked Questions about Privacy at aaa345

Questions our DPO and support team receive most often about personal data.

No. The aaa345 does not sell, rent, transfer, or otherwise commercialize customers' personal data to advertising companies, data brokers, social media platforms, or any third party for commercial purposes. Your data is used exclusively to operate the Platform, process financial transactions (Pix, boleto, card), verify identity, meet legal obligations, and improve the user experience. Sharing with operational partners — such as payment processors and game providers — occurs only to the minimum extent necessary to complete the relevant operation, always under a confidentiality agreement and with obligations equivalent to those of the LGPD.

To request the deletion of your data, please contact the DPO of aaa345 at privacidade@aaa345.net. Provide your full name and registered CPF and request deletion. The response deadline is up to 15 business days. Please note that data processed under a legal obligation — such as financial records required by the Receita Federal and COAF — must be retained for the periods set by law (generally 5 years), even after account closure. Data processed solely on the basis of consent may be deleted at any time, without requiring justification. The account must be closed before or at the same time as the data deletion request, since keeping the account active requires the processing of data necessary to provide the service.

Yes. The aaa345 uses 256-bit SSL encryption on all connections — the same standard adopted by major Brazilian digital banks such as Nubank, Itaú, and Bradesco. CPF and banking data are stored with encryption at rest on our servers and are never exposed as plain text anywhere in the infrastructure. Full credit and debit card details are not stored by the aaa345: payment processing is handled by PCI-DSS certified partners, the security standard for the card payment industry. The Pix key used for withdrawals is linked to the account holder's CPF and is validated against Banco Central systems on each transaction. Continuous security monitoring and periodic penetration testing ensure vulnerabilities are identified and addressed before they can be exploited.

The aaa345 may use your betting history and favorite games to personalize the promotions displayed on the Platform and the communications sent by email — but only with your consent. This use is based on the LGPD's consent legal basis and may be withdrawn at any time through the account panel ("Communications & Privacy" section) or via the unsubscribe link in any marketing email. Revoking this consent does not affect your access to Sports Betting, the casino, slots, poker, or any other service on the aaa345 — you continue using everything normally; you simply stop receiving personalized communications. Operational notifications about your account — such as bet confirmations, results, and withdrawal information — will still be sent regardless of this setting, as they are necessary to provide the service.

After closing your account on aaa345, your data is not immediately deleted. Brazilian law requires financial records to be kept for up to 5 years for tax and anti-money laundering purposes. During this retention period, your data is archived with restricted access and is not used for any active purpose — marketing communications are stopped immediately upon account closure. Once the legal retention period ends, data is securely and irreversibly deleted from the systems of the aaa345. If you need specific information about which data is retained after your account is closed, please contact the DPO at privacidade@aaa345.net.
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